Under license from our Canadian partners, the SMG Group, Business Doctors provide all the selection, coaching, career management and predictive profiling tools needed to build a team that will make your business or organisation a success.

Online Profiling

Job Specific Assessments

Profiling individuals helps understand their strengths and how they will fit the various opportunities within the business enterprise.

Whether the opportunities are in management, sales, service, information technology or operations, we have the right profile to help match the individual to the opportunity, provide the individual with a career development strategy and help management understand the return on investment in the person.

The profiles are job role specific enabling you to benchmark individuals to their current or intended job role as follows;

Managerial / Executive / Professional Positions:

The ManagementPro™ assesses the factors that allow managers to manage people and performance together effectively.

The Emotional Quotient Profile (EQP) provides an assessment of an individual's ability to process emotional information and apply the information effectively.

The ProfessionalPro™ is the profile for professional positions whether they consult with individuals or provide enterprise solutions.

Sales Positions:

The Personal Orientation Profile (POP™) is used to select competitive sales people.

The SalesPro™ is used to select and develop relationship building sales professionals.

Service Positions:

The AdminPro™ measures the potential for success and suitability to specific careers in an administrative environment.

The ContactCenterPro™ is used to determine which candidates have the potential to succeed and be retained in a contact center customer service position. The report also helps identify the candidates having the attributes that can be effective un up sell and cross sell environments.

The CustomerCarePro™ is designed for the selection, training and coaching of people for customer service, hospitality and other roles that require first-rate client/customer relationship management.

The ServicePro™ identifies and selects individuals to fit a wide variety of service cultures including call centers, retail outlets, personal services and dealing with internal customers and clients.

The ITPro™ identifies the inherent personal strengths, attitudes and aptitudes that will help individuals become more effective and productive in evolving Information Technology cultures.

Supervisor Positions:

The SupervisorPro™ provides critical insight into the attitudes and source traits that lead to success in supervisory and team leader roles.

Predicting Performance

Replicating and Retaining the Best

For all of our clients, we conduct studies to compare individual on the job performance to results on profiles such as the Sales Pro. As a result these clients select potential high performers more consistently.

For example:

• In one organisation, we can predict which candidates will deliver 100% greater growth and retention in their portfolio than average.
• At a major retail organisation, we can predict who will deliver 60% higher profitability and 40% higher sales than the average.

Online Screening

Reducing costs and Saving time & Resources

The POPSCREEN provides an efficient and economical solution to the challenge of targeting and screening a high number of potential recruits. It is a customised process that integrates structured interviewing with psychometric profiling.

• Is an on-line 24/7 screening tool to manage large numbers of targeted recruits
• Uses organisational specific criteria to assess talent, work history and probability of success
• Uses a series of standardised, objective and validated questions
• Provides data which can be measured and integrated with selection, development and retention processes as the basis for continuous improvement
• Can be customised to manage applicants for virtually any career
• Provide a basis for more detailed planning
• Explain the business to others in order to inform, motivate and involve
• Assist benchmarking and performance monitoring
• Stimulate change and become building block for next plan

"Recently we asked Business Doctors to help us in profiling our Executive Team, by identifying individual team members profiles as well as assessing and analysing the team as a whole. The purpose of this exercise was to enable us to strengthen the team work, identify our areas of improvement and opportunity, and to provide us with an effective performance management tool. Having undergone the assessment, it gives me great pleasure to say that it has been extremely insightful and valuable, completely fulfilling our expectations. Additionally, Business Doctors have displayed an attitude totally anticipative and understanding of our business needs. Finally, I have no hesitation in recommending Business Doctors to any business looking for a responsive, professional and effective partner in their HR Strategy."

These major tasks were made achievable and realistic with the invaluable expert advice, supervision, guidance and support provided by Business Doctors.”

Head of Human Resources.
Media White House Hotel