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The Strategic Planning process will identify the critical performance areas that we need to measure, to align business activities to the vision and strategy of the business, improve internal and external communications, and monitor business performance against strategic goals.
- “We’ve got the right strategy for the business so how do we get
everybody doing the right things to achieve it?”
- “We know where we are trying to get but our progress is
slower than it should be”
- “We are not getting the reward we deserve for excellent
reputation, products and people”
- “Just using financial results doesn’t really capture how some parts
of our business contribute to our success”
- “We need to shine some light in dark comers to see what we can improve”
- “We often seem to be reactive to results. We need to be more in control so that we know what’s going on inside the business before it causes us a problem”
- “We need everybody to understand clearly what they have to do,
then do it, and do it better everyday”
- “Our profits are OK, but they are not exciting we should be doing better”
To help you answer all of these questions, Business Doctors have developed a Business Performance Measurement system specifically for small to medium sized businesses, which simplifies the management and reporting of the critical success factors that measure the success of the business.
We will project manage the implementation of this in your business, work with the management team and staff to create the measures and agree the most effective
means of reporting these.
Typically, the areas that are measured will be;
| Financial: |
ROI, Gross Profit, Net Profit,
Revenue, Cash Flow
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| Customer: |
Sales, Capacity vs Demand,
OTIF, Customer Profitability |
| Operations: |
Productivity, Quality, Costs, Procurement |
| Continuous Improvement: |
Processes, Recruitment, Retention, Training |
What gets measured gets done; companies using Business Performance Measurement effectively get their strategy implemented in full
See our ongoing support areas:
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