“Through our sessions, I have learned to define my desired outcomes in situations as well as discovering strategies for tacking difficult and challenging conversations at work. Richard has helped me get to a position where, for the first time in ten years, I feel as if I know the direction in which I am going professionally. The best bit about it is that I probably knew all this anyway. What Richard does is ask the right questions at the right time so that I become aware of it myself. He has helped me explore some of the reasons I do what I do, and then prompted me to find my own solutions. All in all, a very positive experience.